Frequently Asked Questions

General Questions

What is Solitaire Masters?

Solitaire Masters is a new mobile game available for FREE download both on IOS and Android devices. Solitaire Masters is based on classic Klondike Solitaire and includes six different game modes. It is a social game, where you can build new connections around the world, while playing in tournaments or in multi-player games. Our game has excellent design and graphics, and a great set of features.

What if I don't use social networks, how can I register for the game?

You can play as a Guest.

Can I play Solitaire Masters Offline?

Yes, there is Offline mode there to play, however you cannot use all the powerups and coins and earn points for offline games, nor to play with the opponents.

Can I have different draw flips in the games?

Yes, in every game mode there is an option to play either 1 or 3 draw games.

Can I change the size of the cards in the deck?

The cards automatically adjust for the size of your device.

Can I jump to the next level by purchasing extra XP and coins?

You cannot purchase XPs, the only way to get them is by winning the games.

Technical Questions

I have tried downloading Solitaire Masters from Google Play, but it didn't go through. Please help.

Check if you have enough space on your disk:

  • Go to your device Settings > Applications > Google Play Store > Clear Cache and also Clear Data.
  • Restart your device, and then try to install Solitaire Masters again.

If it still doesn't work, here are some pieces of advice how to clean up additional space on your phone:

  • Clean device cache by going to Settings > Storage > choose Cached Data.
  • Move all data and apps to external SD card.
  • Remove data and apps you don't need anymore.

It is hard to say how much free space you will have to spare, Google recommends at least 400 Mb of free space for installing or updating apps.

In case it doesn't help, please contact our support team at

Cannot log in using my Google+ account, please advise.

Please contact our support team at with information on your device and software version.

Is the game compatible with latest IOS and Android updates?

Solitaire Masters is fully compatible with all versions of mobile operating systems.As for iPhones the app is compatible starting fromthe version iPhone 4, iPAd2, iPod touch 5th generation(iOS 8.2) and to the latest

Looks like I have found the bug in the game, what should I do?

In this case, please contact our tech support team at